Testimonials about Athens RV Sales
Great ServiceThe people here went above and beyond to make me happy Service department rushed to make sure everything was perfect for me to pick up I would highly recommend them Joanette made the process a breeze!
- Bill from Trinidad, TX
Very Good ExperienceWe had very good overall experience with Athens RV Our salesperson Kelcey was great Shelly did our walkthrough after the purchase and was very thorough and showed us all the features of our trailer I would highly recommend Athens RV for your next RV. - Curt from Lindale, TX
Wouldn't buy anywhere else.Best experience I've has at 4 RV Dealerships. Wouldn't buy anywhere else. I'll be buying my next RV there for sure. I'm a single Woman and I know what I'm talking about. - Patricia
Excellent customer service.Excellent customer service. This is the only place I will go to for RV related stuff. Very knowledgeable and helpful staff. If you need ANYTHING RV related, then this is the place to go to. - Michael
Give them a try you wont be disappointed.So I was quick to write about the things wrong with our camper trailer. I didnt contact the Dealer first.
No sooner did I post I was disappointed In a few things that the Dealer contacted me.
I was impressed! He left me a very nice message assuring me the things would be fixed.
We have been booked for camping and I havent had time to The the trailer in. But wanted to say I was over pleased with this Dealer.
Give them a try you wont be disappointed.
Plain good people - Sandy
Very pleased!I bought my trailer about a year and a half ago and am very pleased! The sales and service have been a pleasure. I had an issue and contacted the service department, they took my trailer in and did a great job. I would recommend Athens R V to anyone looking for a great trailer and good honest group of folks! - Robert
We love our rvWe love our rv and when ever we have had a problem they get it fixed fast and with a smile great place to do business. - Timothy
Thank YouWe bought our 5th wheel a year ago and love the Durango. It was a great experience buying it. We recently called Preston to ask about the best hitch to buy since we just bought a new Ford truck and didn't know if we needed a regular hitch or a slide hitch. Preston went above and beyond to help us figure out what kind of hitch would work with our unit. Everyone at Athens has always been extremely friendly and helpful. We recommend them to everyone we know. - Don
I'm so glad I chose Athens RVThis was my first RV purchase and Im so glad I chose Athens RV. I had researched rigs for over a year and Im pretty particular when it comes to buying a new toy. I knew what I want, and exactly how I wanted it.
My buying experience was amazing; we climbed on top and underneath the coaches, played with gadgets, and thoroughly inspected every aspect of what KZ has to offer. The Athens sales reps were the most informative salesmen I have ever encountered and they are very proud of the KZ brand. They didnt give me a sales pitch or push me towards something I didnt want and I could not stump them with my assault of detailed questions.
I initially chose Athens because theyre not afraid to show their build invoice from the factory along with the sales price. Couple that with fair and honest service, and this family ran company is a must if youre looking into getting an RV. In no time, they had a brand-new rig ordered from the factory ready for me to pick up. They kept me informed every step of the way and truly made my buying experience the best Ive ever had. - Shane
Thank YouMy Wife Kathy and I drove 752 miles down to Athens, from Lincoln Ne just so we could look at Durango 284 rlt. There was one other one closer in Wisconsin but after talking with Preston over the phone and email many times Kathy and I decided let's drive down and just see what they have. That was the end of April and I'm sure glad we did. Everyone treated us like we were old friends. Made us feel at home and made our first RV purchase Wonderful. We will be back!!! Carlton you have a Wonderful Staff and it was a great pleasure doing business with you and your staff. We Wish you all a Very Merry Christmas and a Blessed New Year. - Rich
Appreciate your helpWe had purchased a used KZ RV from an individual. On it's first outing we were in a State Park near Athens and happened upon Athens RV. We took our RV there and had some modifications made. We had an issue with one of the modifications and Carlton jumped in and went way above what was needed to fix the issue and inspected our trailer from front to back to make sure we would not have anymore issues. It is so encouraging to know we have honest, dependable people in business in today's times. I can not tell Carlton and his staff enough how much we appreciate him and the business he has built. - Ross
Shelley was the best!Preston was our sales person, very knowledgeable and so polite. Shelley was the best. We had a few little things happen when we parked the first night and one of the service guys came and helped us. We were very happy! - Patsy
Excellent experienceKathy and I have owned 3 5th wheels. Our experience in dealing with the employees and owner at Athens RV was enjoyable. All employees are friendly and helpful and do everything possible to make it a good experience. The KZ product line is exceptional quality. We are thankful that we found this dealer and made the long drive to find our new Durango. - Kathy
Thank YouWe live in Plano and are fairly new to RVing, so we spent a lot of time researching RVs and dealerships all around the DFW metroplex. During that time, we came across several dealerships that had good people selling good products at a good price. Ultimately, we chose to purchase from Athens RV Sales. They actually had the best deal from a pricing standpoint, but our decision was purely relational based. Carlton and his crew provided phenomenal pre-sales support that earned our respect, trust, and business.
It has now been several months since our purchase and we are grateful for the fact that we made the right decision. The post-sales support has been even more incredible than the support we received before we purchased. Athens RV Sales has been there for us whether it is a returned call after-hours to answer one of our many "there are no dumb questions" dumb questions, or the "Don't worry about it, I will fix it." when it was a questionable issue that they could have easily said was due to user error.
If you are in the market for an RV, I would highly recommend you research Athens RV Sales before making a final decision. Their products and pricing are great, but it is their people that makes the difference. - Lee
Great ExperienceTook home our custom Riverside Retro 195 today. It tows great and we slept in it in our driveway last night to test it out. We are so pleased with the unit and the service we got at Athens RV. Carlton the owner and Ryan the GM were great in getting us a deal on the trailer and making sure we were happy. Ginger and James in service were very helpful in the walk thru and advising us on the care and maintenance of our new trailer. Great experience, will use Athens again. - Todd
Can't say enough good thingsWe just can't say enough good things about our experience with Athens RV. They came highly recommended by a trusted friend and he did not steer us wrong. Our first visit, we were greeted by Ryan, and he patiently showed us each model that we were interested in and answered our many questions. We were so new that we hardly knew what to ask at first, but Ryan helped us learn so much. We looked around at several other dealerships, but kept coming back to Athens because they had the 5th wheel we had our hearts set on and on our 3rd visit, we sat down to make a deal. We were very happy with the price we paid, and Carlton, Preston and Ryan really made us comfortable throughout the whole process. We feel very confident that they want us to have a great RV experience, and truly care that we are completely satisfied. Jamie, was so helpful on the day we came to pick up our RV, and walked us through everything we would need to know before we took it out for the first time. They have gone above and beyond what we could have hoped for so far, and we feel confident that if and when we need repairs or further service, that we will not be disappointed! - Jeff
Athens RV was a blessingAfter searching for over a year for the right combination of RV and dealer, finding Athens RV was a blessing. Not only did they have the unit we'd been looking for but at a fair price as well. They bent over backward to accommodate us in our particular situation and made the entire process painless. After talking with Carlton, Preston and the rest of the crew, we knew these were the kinds of folks we wanted to do business with, and will continue to do so. - Stephen
THANKS ATHENS RV!!!!We are first time rv,ers and just happened to stop in to look. We have looked at several places in the east Texas area and didn't,t care for what they offered either by price or attitude. The experance here was a pleasure from the very first. Loved the way we just got to look through the rv,s without a sales person following you around. The sales process was a breeze, but what I most like was the after the sale attitude. Everyone from the front office to the parts store were more than helpful. We purchased a used rv and they have stood by it and fixed every little thing we noticed wrong, and went the extra mile and fixed some things we didn't,t even know about. They had it COMPLETATLY set up when we picked it up and showed us how to use everything, and made sure all was in working order. Even today they were ready to help and answer questions again or should I say still. All I have left to say is I am so glad we stopped there and will never trade anywhere else. THANKS ATHENS RV!!!! - Johnny
Thank YouWe have purchased 3 fifth wheels from Athens RV since 2007. Even though we have gone to the Dallas RV show thinking we would find a better deal there, Carlton has always managed to have a better product and a KZs 2 year warranty is hard to beat! When it comes time for our next RV, we will check with Athens RV again. - Tom
Thank YouThank you all at Athens RV for making our buying experience with you the most easiest, enjoyable one! If you're in the market for a new RV, shop local & shop here first! Highly recommend Athens RV!! Proud new owners of a RV of our dreams!! - Mickey
Thank YouWe bought our Kz Goldrush brand new December 2014. We've been living in it full time and absolutely love it! We've had a couple trailers before and always had problems, but we've had no problems since we've been in this one. (About a year now) We are so happy we chose Athens Rv Sales to purchase our camper! Y'all made everything so easy and we love that y'all do the free 32 point inspection every year. Y'all take care of your customers and inform well when there is a question to be asked.
Thank you Athens RV!! - Brandon
Excellent experienceCarlton, Skip & RyanI want to thank each of you for your patience, kindness & fun with me over the past two years of looking and pondering you were there. I could not have done it without you! You were always kind and respectable to Odie and I. We would come out and look and I would say OK, I got to go home and discuss it. Skip, Carlton & Ryan would smile at me knowing I would be back. I know from experience NO One treats you quite like Athens RV you three Boys! Thanks again - Odie
Thank YouWe wanted to say thank you again for the great service we got from everyone at Athens RV to Carlton for taking the time to answer our questions and taking care of us! To Ryan for always greeting us like family, answering our questions! A special thank you to Wendy and her crew for taking care of our problems and for keeping us well informed on what is going on with our RV. Also for getting us out in the time she said she would. We greatly appreciate it and we always tell people Athens RV is the great place to deal with.All our Thanks - Pat
We are living our dreamTen years ago Paula and I had a dream. Our dream was to buy an RV and travel this great country. A year ago that dream came true. We decided to buy a 5th wheel. We went to several dealerships before going to Athens RV Sales. There I met Carlton, and we bought a used Durango. This year we bought our second RV there, A new Crusier. I like the way they do business. Carlton and his staff have one thing in common and that is to HELP ME. Here the customer is KING. This staff really wants to help YOU and all your needs. We are living our dream and thats thanks to Athens RV Sales! - Paula
Thanks to each of you!!Carlton,Just wanted to tell you how pleased we were with the great service we received while buying our RV. Shelly was so informative and really made this experience easy! All your staff needs big kudos and I have nothing but wonderful comments to all. Thanks to each of you!! - Randy
very pleasedI wanted yall to know that im very pleased with my RV and the service. Dustin is a great service tech, hes very knowledgable about repair, friendly, efficient, and diligent. Ive never met a service tech for anything that Ive been so impressed with. My parents, Robert & Jan Wilcox, are very happy too. I refer everyone to Athens RV. The staff is wonderful. Thanks so much. You have customers for life. - Vanessa
Enjoyable experienceOne day last April, we decided to go look at travel trailers as we sometimes did. We had looked at many dealers in the past. The decision to try Athens turned out to be a good one. Upon arriving, we met Jonnette. Within a very short time we felt like we met a friend wed known for a long time. When we found our 2011 Stoneridge, we immediately fell in love with it. And any reservations we had about making the major purchase went away when we met the staff. We knew we were buying more than a camper. We also were getting a support team for life. An extended family of experts. There was never any pressure and the whole experience was a pleasure. Even the contract. An intense work schedule and surgery have kept us from traveling, but we had to set our new trailer up in our back yard. We enjoyed learning about it over a few cold ones overlooking the lake. - Mark
Thanks for going the extra mile!Dear Carlton,My husband and I bought our very first RV from Athens RV Sales in 2008. The Sales department took great care of us and made sure the purchase process went smoothly! The customer service we received when we did our walk through was very impressive. They took their time to show us all the features and they were very patient with us as we asked many questions about our new toy.We enjoyed our timeshare on the road so much, that we decided to get something bigger in 2010. Since our first purchase with Athens RV Sales had gone so well, it was an easy choice to go back when we decided to upgrade. And just as before, the staff was helpful and worked hard to ensure we got just the right one for us!By purchasing from Athens RV Sales twice now, we feel like weve made new friends. They have good deals and excellent customer service. For us theyve made buying RVs a fun and easy experience. We thank them for going the extra mile. - Cory
Thank you all!Dear Carlton,David and I would like to thank You and Your Staff for all of your assistance in the purchase of our new Travel Trailer. We had been to many Dealerships in East Texas before coming to your Dealership. The presentation of your Trailers really influenced our decision to do business with you. All of your Staff took the time to show us all the features of each unit and answer our questions. We have been enjoying Travel Trailers for many years and knew all the extras that we were looking for. When you took the time to even look at our Truck to make sure it was sufficient for pulling a bigger Travel Trailer, this really influenced our decision to buy a Camper from you.We appreciate the way You and Your Staff do a walk through the day we picked up our New Camper. Everyone was so helpful showing the features and how everything worked.Thanks again for taking care of our needs. It was a pleasure doing business with you. We look forward to staying in touch with you for any maintenance or parts we need. - David
Excellent experienceAt the beginning of this year we went to Athens R.V. to purchase a replacement for a broken crank for the antenna on our bumper pull. We ended up purchasing a Crossroads CTX Cruiser. All of the staff (Owner, Sales, Service, Make Ready, etc.) are very friendly and helpful and go above and beyond their duty. They are always accessible if you need to reach them. We are happy with our Cruiser and we are enjoying it. We have also referred others to Athens R.V. - Chauncey
You are all the best!Carlton, Skip, Ryan, and all the Staff:Thank you all for making my plans of having fun on the road come true! After crawling in and out of approximately 500 RVs, the Durango was the extra-special camper that I could not do without! Each one of you are very special people, kind, considerate, and best of all not pushy salespeople! I appreciate the option of doing business with a great staff at Athens RV Sales! You are all the best! - Linda
Thank YouDear Mr. Carter:On 12 March 2010 we purchased a used 2009 Sportsmen Travel Trailer, 310 FK, from your business.We have, for the past 30 years, purchased and taken our RVS for repairs to the Shady Pines RV Sales and Service in Texarkana, TX. However, on 8 March 2010 I came out to your facility to purchase a part for our RV. While there I took a quick tour of the RVs that were on your lot. I must tell you that I was initially impressed by your Mr.Bristow, Mr Bruce and Mr. Gage as they were all most helpful in answering any questions that I had, they seemed to want to please, and all three were very professional in all their actions.I was really impressed by these three neat, clean-cut, professional young men. I returned to our home and told my wife that I had seen a nice used RV (that had a slide-out bed) and I would like for her to go with me, to look at this RV and see what her impression might be. When we arrived at your business she met all three of the above men and they immediately instilled confidence. And so you now know the rest of this story we bought the 2009 Sportsmen.the purpose of this letter, therefore is to tell you how very impressed we were with these individuals. They are three employees, in our judgment, that you can be justly proud. We feel sure that they are all full of promise for the future and that they will continue to be a real asset to your organization. We must tell you that their professional attitude reflects great credit upon each of these young men in general and the Athens RV Sales in Particular.We ask you to please recognize these three men and let them know how much we appreciate working and dealing with them. Because of there professional attitude, we will now give you all of our business in the future. - William
Well worth the driveWe did a lot of research before deciding on the KZ brand. The TPO vinyl roof instead of EPDM rubber, was the deciding factor for us. We live 140 miles from Athens, but it was well worth the drive for the great deal we got on our new KZ travel trailer. Jonette and everyone else at Athens R.V. Sales treated us with great courtesy and professionalism. We would recommend them to anyone in the market for an R.V. - Mark
Thanks for everything!!!After owning several 5th wheels and becoming full time RVers, we FINALLY found a dealer and service department we can trust and rely on. And we have NEVER been treated as nice as Carlton and Justin and the rest of the staff have treated us. We will only do business from now on with Athens RV!!!!Thanks for everything!!! - Gary